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Date:  May 13, 2025
Location: 

Salzgitter, DE

Company:  PowerCo SE
Level of Experience:  Management
Job Function:  Operations
Job ID:  3465

Head of Program Planning & Customer Claim Management (all genders)

 
Who we are

The mission has started. We proudly announce that in our Battery Valley we are starting our own battery cell production and the ramp up of our worldwide headquarters for global cell manufacturing. In this, the tasks and requirements of operations are varied. The operations takes care of all operations related activities within the battery cell manufacturing. Our responsibilities vary from planning, constructing and rolling out the forthcoming battery cell factories. Furthermore, planning and implementing operating functions such as logistics, quality, production and plant management is also key elements within the area of corporate product.

  
 
Your role and key responsibilities
  • Leading and coordinating the Program Planning & Customer Claim Management team
  • Leading of monthly S&OP (Sales & Operations-Planning)-commitee with central and local PowerCo factory stakeholders to check over if customer demands can be fulfilled by production capacity of PowerCo plants and supplier performance
  • Creation of scenarios & approval of strategies (in case of exception handling) and preparation of documents for several committees including PowerCo-board to ensure that customer requirements are fulfilled 
  • Steer and coordinate all customer claims with relevant interface departments, such as quality department, finance & others
  • Conduct the communication to several internal interfaces and contacts within Volkswagen Group Logistics & Group Components (ensuring that all customer demands are correctly planned on a midterm horizon for the car production network)
  • Steering the process of creating, definition and implementation of processes and required IT-landscape for all program planning functions including standardization
  
 
What you bring to the team
  • Completed university degree (or doctorate) e.g. in the field of natural sciences, computer science, physics, mechanical engineering, electrical engineering or comparable training
  • Relevant and verifiable management experience (disciplinary and technical)
  • In-depth professional experience in the automotive or battery industry
  • Sound professional experience in the field of Program Planning & Customer Claim Management
  • Strong ability to work in a team and a high degree of initiative
  • Skills in communication and collaboration with business partners in English
  
 
What makes you stand out
  • Analytical thinking and high team spirit
  • German language skills
 
What to look forward to
  • Flexible working time models
  • 30 days paid + 10 days unpaid leave
  • Mobile work options
  • Relocation support
  • More benefits to come
   
Company:  PowerCo SE
Location: 

Salzgitter, DE

Job Function:  Operations
Level of Experience:  Management
Job ID:  3465
Date:  May 13, 2025

Are you a battery believer?

PowerCo was founded in 2022 to become a global battery champion. Headquartered in Germany, we are currently ramping up gigafactories in Salzgitter, Valencia and St. Thomas in Canada with a total volume of up to 200 GWh. We are integrating the entire value chain and building a supply chain as local as possible. With that we are driving the development of a strong, sustainable battery industry in Europe and North America.

Questions?

For all the questions you may have, take a look into our FAQ.
Your question is not answered in the FAQ? Feel free to reach out to our colleagues.

📧 careers@powerco.de

Benefits

Gain more insights in our benefits for Professionals or Future Talents

Diversity, Equity and Inclusion

We believe that the best results are created in a diverse and inclusive environment. 
Therefore, all qualified applications will be considered for employment regardless of age, race, religion, gender (identity), sexual orientation, national origin or disability.

Apply now »