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Our Story and Why We're Growing
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We are proud to announce the launch of Volkswagen Group’s largest cell factory, PowerCo, in St. Thomas. This is more than just a job – it’s a unique opportunity to shape the future of sustainable energy. Join us as we ramp up operations and help build a world-class company.
At PowerCo, we believe in fostering an environment where ambition meets collaboration, and where flexibility and creativity thrive. You'll be part of a diverse, talented team that is shaping the future of battery production. You’ll have the chance to advance your career while working alongside passionate colleagues who share a vision of making a lasting impact on the world.
Are you ready to be part of something exciting? Power up your career with us!
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About the Role
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The Outbound Logistics Process Specialist is responsible for coordinating all activities related to the planning and control of outbound shipments of finished battery cells. In the ramp-up phase, this role is responsible for defining, aligning, adopting and implementing outbound logistics standard processes, including defining IT software requirements. In the series phase, this role ensures that shipment schedules are met by monitoring finished goods inventory and aligning with dispatch timelines. In addition, the Specialist manages all logistics-related claims, including investigating complaints, processing claims, and arranging replacement deliveries as needed. The position also conducts complaint analyses, identifies root causes, and collaborates with cross-functional teams to define and implement corrective and preventive measures that enhance overall logistics performance.
This is a flex hybrid work structure, where employees can work both remotely and on-site at our St. Thomas location. |
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Key Responsibilities
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- The Outbound Logistics Process Specialist is responsible for coordinating all activities related to the planning and control of outbound shipments of finished battery cells. In the ramp-up phase, this role is responsible for defining, aligning, adopting and implementing outbound logistics standard processes, including defining IT software requirements. In the series phase, this role ensures that shipment schedules are met by monitoring finished goods inventory and aligning with dispatch timelines. In addition, the Specialist manages all logistics-related claims, including investigating complaints, processing claims, and arranging replacement deliveries as needed. The position also conducts complaint analyses, identifies root causes, and collaborates with cross-functional teams to define and implement corrective and preventive measures that enhance overall logistics performance.
- Implement and localize PowerCo standard logistics processes and information flows with the main focus on outbound/customer logistics for the St. Thomas facility. Suggest, define and align local adaptations to outbound/customer logistics processes based on standards and concepts provided by PowerCo SE in Germany, continually improving for increased efficiency and ensuring scalability. Define regional guidelines for all partners in the distribution chain for a standardized process for customer service for PowerCo Canada, in alignment with PowerCo headquarters.
- Detailed alignment of processes with North American and overseas customers regarding customer orders, communication, shipments, documentation, packaging, labelling, transportation, and claims management. Alignment and coordination with internal departments and PowerCo headquarters. Plan, define, and implement import and export processes for PowerCo Canada in alignment with other internal departments, external service providers, and in accordance with Canadian customs regulations. Participate within the different project phases by fulfilling all defined milestones within logistics including the final implementation, ramp-up, and go live, including continuous improvement of processes during series production.
- Act as SAP key user for customer/outbound facing processes ((S/4HANA, SD, YM, PP, MM). Responsibilities include gathering and defining user requirements, coordinating and executing user acceptance testing (UAT), and providing first-level support to SAP users. Additionally, support training efforts, maintain master data accuracy, liaise with IT and process owners for system enhancements, and ensure continuous process improvement within the SAP environment.
- Control dispatch activities in accordance with the dispatch schedule (daily, weekly, and 4-week planning).
- Plan and secure operational carrier capacity, including special transport arrangements when required.
- Monitor and manage finished goods inventory to ensure timely order fulfillment. Collaborate with production steering, and other departments to ensure adherence to the dispatch plan. Escalate deviations from shipping orders to management and propose corrective actions. Manage container operations, including inventory control, condition monitoring, repairs, exchanges, and cleanliness standards.
- Receive, investigate, and process logistics-related customer complaints (e.g., container condition, quantity discrepancies, incorrect deliveries, labeling issues).
- Coordinate material returns including transport arrangements, scheduling corrections, and inventory adjustments.
- Liaise with Quality Assurance to determine appropriate disposition of returned cells.
- Conduct root cause analysis of customer complaints and develop preventive measures.
- Prepare reports and presentations for management on shipping performance and claim trends.
- Lead Lessons Learned, Process Optimization, and Continuous Improvement initiatives within the Shipping Office & Claims function, including documentation, measure development, implementation support, and results monitoring.
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What you bring to the Team
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- Post-secondary diploma or degree in Supply Chain Management, Logistics, Business Administration, or a related field. Equivalent combination of education and relevant experience will be considered.
- Excellent problem-solving and root cause analysis abilities.
- Advanced organizational skills with the ability to manage multiple priorities under tight deadlines.
- High attention to detail and accuracy in documentation.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and presentation preparation.
- Strong communication skills, both written and verbal, for cross-functional and customer-facing interactions.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Continuous improvement mindset with the ability to identify and implement process enhancements.
- Understanding of container management and returnable packaging processes is an asset.
- Prior experience in the automotive industry (Tier 1 or Tier 2 supplier) or other high-volume, quality-critical manufacturing environments.
- Proven background in working with ERP systems, preferably SAP (SD, PP, MM modules).
- Experience with international shipping, customs documentation, and export compliance is an asset.
- Demonstrated success in process flow optimization, continuous improvement projects, or Lean/Six Sigma initiatives.
- Strong understanding of shipping and transportation processes, including carrier management and freight claims.
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Power Perks
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• Attractive Remuneration: We offer a competitive and attractive remuneration that reflect your skills, experience, and contributions.
• Vacation Allowance: We offer our employees competitive paid time off. Plus, you don’t need to take any vacation days from December 24 to December 31.
• Opportunities for development
• Relocation Support
• Opportunities to participate in exciting company events that give back to the community.
• Competitive employer paid benefits and overall compensation package with extended health care, dental, vision and mental health support.
• Pension and Retirement Savings: We contribute to a Registered Pension Plan and matching contribution to a retirement savings plan.
*This is a flex hybrid work structure, where employees can work both remotely and on-site. However, please note all hybrid work arrangements are subject to the terms and conditions of our hybrid work policy as may be amended from time to time.
Please note that we appreciate the interest of all candidates, however only those under consideration will be contacted.
We believe that the best results are created in a diverse and inclusive environment.
Therefore, all qualified applications will be considered for employment regardless of age, race, religion, gender (identity), sexual orientation, national origin or disability.
PowerCo Canada Inc. is committed to providing accommodations for people with disabilities including during the application process. If you require an accommodation because of a disability, we will work with you to determine what reasonable accommodation may be available to meet your needs whether it be as an applicant or an employee. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Recruiter who will consult with you to determine an appropriate and reasonable accommodation. |
